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Frequently Asked Questions
Do I need to get my car inspected before purchasing auto insurance?
In most cases, a basic vehicle inspection may be required depending on the policy type. Comprehensive plans often require an inspection, while third-party liability plans may not. Check with your Takaful provider for exact requirements.
Does auto insurance cover my car if it gets stolen?
Yes, theft coverage is typically included in comprehensive auto Takaful plans. Third-party only plans generally do not cover theft. Make sure to select a comprehensive plan for full protection.
Can I get coverage for natural disasters like floods?
Natural disaster coverage (including floods, storms, and earthquakes) is available under select comprehensive Takaful plans. It may be offered as an add-on rider depending on the provider.
Will I be offered financial protection if an accident involves damage to someone's house or car?
Yes, third-party liability coverage protects you financially if you cause damage to another person's property or vehicle during an accident.
Are bodily injuries covered in case of accidents?
Bodily injury coverage is included in most comprehensive plans and can also be part of third-party plans. It covers medical expenses and compensation for injuries caused to others.
Is there any coverage for damages if someone hits my car?
Yes, under a comprehensive plan, damages caused by another driver to your vehicle are covered. You can file a claim regardless of who was at fault.
What do I do if I get into an accident?
Immediately ensure everyone's safety, document the scene with photos, collect the other party's details, and file a claim through the Insijam app or contact your Takaful provider's helpline as soon as possible.
Can I use any workshop for repairs?
Most Takaful providers have a network of approved workshops. Using an approved workshop ensures cashless repairs. You may use an outside workshop but may need to pay upfront and claim reimbursement later.
Will I need to pay anything upfront for repairs?
At approved network workshops, repairs are typically cashless. Outside the network, you may need to pay upfront and submit a reimbursement claim afterward.
Can I get auto insurance for an older car?
Yes, older vehicles can be insured. However, comprehensive coverage for older cars may have a depreciation cap. Third-party liability is usually available regardless of vehicle age.
Can I get insurance for multiple cars?
Yes, fleet or multi-vehicle policies are available. You can manage all your vehicles under a single plan, often at a discounted rate compared to individual policies.
What is the difference between a nil depreciation policy and a standard policy?
A nil depreciation (zero dep) policy covers the full cost of replacing parts without deducting for wear and tear. A standard policy calculates depreciation on parts, meaning you pay the difference out of pocket during a claim.
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